Teaching Highlights
3
Courses Taught

Instructor of Record

Operations Management · Business Statistics · Spreadsheets, Data Visualization & Decision Analysis

1
Teaching Research in Progress

Practicing Contract Negotiations with AI

Students negotiate a supply contract with an AI seller and receive AI-generated feedback on their performance. Initial student responses have been very positive.

Teaching Philosophy

Clear & Durable Understanding

I structure course material around clear learning goals, break complex ideas into manageable steps, and reinforce important concepts through repeated engagement, checks for understanding, and connections across topics.

Recognition of Relevance

I use cases, realistic business situations, and applied activities to help students recognize familiar concepts when they appear in unfamiliar settings rather than simply recalling textbook definitions.

Application Through Reasoning

I want students to become independent problem solvers. They practice selecting appropriate methods, explaining their reasoning, considering alternatives, and applying what they know beyond familiar problem formats.

How I Put It Into Practice

Structure & Reinforcement

Learning goals Step-by-step progression Check understanding Revisit & connect

Learning Through Context

Cases Real situations Recognize concepts Transfer across contexts

Guidance Toward Independence

Model Practice Explain reasoning Solve independently
Examples From the Classroom
Business Statistics
Discovering Sampling Distributions

Student groups repeatedly draw small random samples and calculate sample means. Once the class can see the distribution emerging, I formally introduce sampling distributions and the Central Limit Theorem, then reconnect those ideas later to confidence intervals and hypothesis testing.

Operations Management
Recognizing Quality Costs

Students work with scenarios involving prevention, appraisal, internal failure, and external failure costs. Groups classify each situation and compare their reasoning, helping them recognize concepts beyond the examples in which they were originally introduced.

Decision Analysis
Creating Decision Problems

Students develop their own multi-stage decision problems, preferably from their own experiences, and solve them using decision trees. This requires them to decide how the method applies rather than simply reproduce a familiar exercise.

Teaching Experience
Instructor of Record
Operations Management — MGTOP 340
Washington State University · Fall 2026
Instructor of Record
Business Statistics — MGTOP 215
Washington State University · Fall 2025
Instructor of Record
Spreadsheets, Data Visualization & Decision Analysis — B_A 212
Washington State University · Fall 2024
Lab Instructor
Business Statistics — MGTOP 215
Washington State University · Fall 2023
Teaching Innovation & Scholarship
Teaching Research in Progress

Practicing Contract Negotiations with AI

with Charles L. Munson and Jonathan Jackson

In this teaching-focused research project, students take on the role of a buyer and negotiate a supply contract with an AI agent acting as the seller. The instructor provides the prompt used to structure the negotiation, and students work toward securing appropriate contract terms.

The AI agent then provides feedback on the student’s negotiation performance. Initial student responses to the exercise have been very positive, and I am implementing another iteration in my Operations Management course this fall. We will present the results at the November 2026 Decision Sciences Institute conference and plan to submit the study to a teaching-focused journal thereafter. Through this project, I am exploring how AI can support practice-based learning of complex skills such as negotiation, judgment, and decision-making.

Continuous Improvement

Understanding Students

I use a pre-course survey to better understand students' backgrounds, preparation, and expectations before the course develops.

Reflective Teaching

I maintain a teaching journal to record what worked, what did not, and my reflections. This helps me treat teaching as an iterative process rather than a fixed routine.

Responding to Students

I use student questions, feedback, and classroom responses to adjust explanations, pacing, examples, and instructional approaches when needed.

What Students Say
A Note From My First Semester of Teaching

“I just wanted to say thank you so much for being such a great TA for MGTOP 215. I always understood the material a lot better when attending the labs and having you explain it. So thank you for being so patient with all of us this semester. Continue to be an amazing TA for more students to come.”

Student email · Fall 2023